Not every customer is registered to receive an invoice through Peppol. The sending process needs to confirm network availability and choose an alternative route without making users check recipient directories manually.
The Challenge: The Preferred Network Route May Not Exist
Sending an invoice to an unavailable Peppol endpoint creates failure, while defaulting every invoice to email misses the benefits of structured exchange. The correct route can differ by customer and change over time.
The Lasernet Approach: Network Lookup with Conditional Fallback
Lasernet can check Peppol address-book information as part of the document workflow. If the recipient is available, the structured invoice is sent through Peppol; if not, the process can fall back to email or another approved destination using the right document format.
Why It Matters
The benefits are clear:
- Automation: recipient network availability is checked during processing
- Reach: the invoice still has a controlled route when Peppol is unavailable
- Customer fit: each recipient receives the invoice through the channel it can support
Choose the Best Route Without Stalling the Invoice
Address-book lookup and fallback turn network selection into a business rule, reducing manual checks and avoidable delivery failure.
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