Lasernet for Utilities

Smarter document generation and delivery for utility providers

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A man in a yellow vest stands in front of an electrical substation, overseeing operations and safety measures.

Helping utilities stay responsive and compliant

In a landscape driven by digitisation, decarbonisation and decentralisation, utility providers face rising pressure to modernise operations, reduce environmental impact and deliver a seamless customer experience. 

From energy and water companies to waste management services, the ability to generate, manage and distribute documents efficiently is critical. Lasernet enables utilities to meet these demands by streamlining document workflows, ensuring regulatory compliance, and supporting high-volume communications, all without sacrificing flexibility through a dedicated Customer Communication Management platform.

How Lasernet strengthens utility document workflows today:

  • Centralises control over all customer and operational documents
  • Simplifies regulatory compliance through automated formatting and archiving
  • Accelerates customer communications across print and digital channels
  • Reduces IT overhead with low-code integration and low-code interfaces

Why utility companies choose Lasernet

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Fast response to industry change

Lasernet enables agility by automating document output, helping your teams deliver accurate, branded communications without developer support.
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Built for complex compliance

Supports compliance by automating document formatting, enforcing consistency across outputs, and integrating with archiving systems to ensure secure, audit-ready storage
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Elevated customer experience

From onboarding packs to invoices and service notifications, deliver consistent, professional documents that build trust and simplify communication with customers.

ees Holland transforms utility communications with Lasernet

Discover how Dutch energy efficiency consultancy ees Holland empowered public utility providers to take control of their documentation. By pairing Lasernet with their cloud-based platform, ees Holland enabled faster document changes, ensured brand consistency, and improved compliance with national energy regulations.
Read ees Holland's Story

Comprehensive output management, with low custom code requirements

Lasernet transforms how documents are created and delivered. It extracts data from your systems, whatever they are, and generates documents in the format you need. Whether you’re handling contracts, invoices or regulatory letters, Lasernet ensures content is accurate, branded and ready to send. Best of all, you don’t need deep technical skills or developer support.

Scalable and configurable for the utilities sector

Utility organisations range from local providers to national networks, and Lasernet scales to meet your needs. Start with essential output management, then expand as your business grows. With built-in automation and flexible configuration options, Lasernet adapts to your regulatory requirements, branding standards, and operational workflows - without locking you into a rigid system.

Accelerate ROI and lower operational cost

Our customers report up to 99% reduction in billing run times and significant savings on documentation workflows. By reducing reliance on manual processes, Lasernet cuts costs, minimises delays and frees up staff for higher-value tasks. For a sector under pressure to modernise and reduce waste, Lasernet is a proven enabler of smarter operations.

MECOMS & Formpipe: Empowering Utility Innovation

Discover how Ferranti’s MECOMS 365 platform and Lasernet by Formpipe are helping utility providers modernise operations, manage documents effortlessly, and respond faster to customer and compliance demands.
Read the MECOMS & Lasernet Story

Explore how Lasernet can integrate with your ERP system

  • Dynamics F&O

    Finance & Operations

    Lasernet works seamlessly inside Dynamics 365 F&O, enabling finance and operations teams to generate, manage and deliver documents with greater speed, accuracy and control.

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  • IFS

    IFS

    Lasernet adds flexibility and precision to your IFS environment, streamlining document creation across finance, logistics, and service management workflows.

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  • Dynamics BC

    Business Central

    With Lasernet integrated into Dynamics 365 Business Central, small and mid-sized businesses gain enterprise-grade document automation - right from within their ERP.

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  • SAP

    SAP

    From invoices to regulatory reports, Lasernet simplifies SAP document output with flexible formatting, centralised control and fast delivery across all channels.

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  • Infor

    Infor

    Lasernet enhances Infor’s capabilities with intuitive document design, automated distribution, and archiving - cutting manual work and boosting compliance.

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  • Dynamics CE

    Customer Engagement

    Transform how you interact with customers by automating quotes, emails and statements directly in Dynamics 365 Customer Engagement with Lasernet’s powerful document engine.

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  • More

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    Lasernet works with a wide range of banking platforms and ERP systems. Even if yours isn’t listed, there’s a good chance we support it. Get in touch to discuss your setup.

    Contact us