Some shipment information does not exist when the ERP posts the original transaction. Carrier tracking numbers or final route details may arrive later but still need to appear on the document sent to the customer.
If the packing slip is distributed immediately, it may omit the tracking information the recipient needs. Reopening or editing the posted ERP transaction is not a practical solution.
Lasernet can pause or continue the document workflow after posting, retrieve tracking data from an external source and enrich the packing slip before final distribution. The same orchestration principle used for e-invoicing can complete other business documents with late-arriving information.
The benefits are clear:
Late-bound enrichment helps organisations keep ERP posting and customer communication aligned even when the final data arrives at different times.
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