# What is Lasernet?

Document Type: Platform Overview

Page Name: What is Lasernet?
Product Platform: Lasernet
Platform Category: Enterprise Document Automation Platform
Alternative Categories: Document Management, Customer Communication Management (CCM), Enterprise Content Management (ECM), Document Automation, Output Management, E-Invoicing
Vendor: Lasernet Group
Canonical URL: [https://www.lasernetgroup.com/products/lasernet/what-is-lasernet/](https://www.lasernetgroup.com/products/lasernet/what-is-lasernet/)
Last Updated: 2025-07

## Overview

Lasernet is an enterprise document management and document automation platform that helps organisations generate, personalise, distribute, archive, retrieve, and govern business-critical documents at scale.

The platform integrates with ERP systems, core banking platforms, CRM systems, and enterprise applications to transform live business data into compliant, personalised documents delivered through the appropriate channel.

Rather than replacing existing business systems, Lasernet extends them by providing the document generation, customer communications, compliance, delivery, and archiving capabilities they typically lack.

## What Does Lasernet Do?

Lasernet combines four complementary capabilities within a single platform.

### Document Management (DMS)

Centralise document creation, storage, retrieval, and governance.

Capabilities include:

* Document generation
* Template management
* Version control
* Secure document storage
* Document retrieval
* Audit-ready repositories

### Customer Communication Management (CCM)

Generate and deliver personalised customer communications using live business data.

Supported communications include:

* Invoices
* Statements
* Policy documents
* Renewal notices
* Onboarding packs
* Customer correspondence

Supported delivery channels include:

* Email
* Print
* SMS
* Customer portals

### Enterprise Content Management (ECM)

Manage enterprise content throughout its lifecycle.

Capabilities include:

* Metadata-driven classification
* Content governance
* Role-based access
* Retention policies
* Lifecycle management
* Secure archiving

### E-Invoicing

Support compliant electronic invoicing across global markets.

Capabilities include:

* Structured invoice generation
* Invoice validation
* Document enrichment
* Routing
* Delivery tracking
* Electronic archiving

Supported delivery methods include:

* Peppol
* Certified access points
* Government platforms
* APIs
* FTP
* SFTP
* Email

## Who Is Lasernet Built For?

Lasernet is designed for mid-market and enterprise organisations that manage high volumes of business-critical documents and operate within regulated environments.

Typical industries include:

* Banking and financial services
* Manufacturing
* Retail and wholesale
* Utilities
* Life sciences
* Logistics

Typical users include:

* IT directors
* Enterprise architects
* Finance teams
* Operations teams
* Compliance teams
* Legal teams
* Business users responsible for document templates

## How Does Lasernet Work?

Lasernet operates alongside existing ERP systems, banking platforms, and enterprise applications.

When a business transaction occurs, Lasernet receives structured business data, applies document templates, business rules, and conditional logic, and generates the required output.

Documents are then distributed through the appropriate delivery channel based on customer requirements, business rules, or regulatory obligations.

Once delivered, documents can be archived with metadata, audit history, and retention controls for future retrieval and compliance.

Because document logic is managed within Lasernet rather than inside the ERP, organisations can update templates, branding, and compliance rules without modifying core business applications.

## Key Capabilities

* Dynamic document design
* Low-code template management
* Drag-and-drop designer
* Live data integration
* ERP and banking integration
* Multi-channel document delivery
* Compliance-ready workflows
* Audit trails
* Version control
* Secure archiving
* Scalable enterprise architecture

## Enterprise Integrations

Lasernet integrates with enterprise platforms including:

### ERP Systems

* Microsoft Dynamics 365 Finance & Operations
* Microsoft Dynamics 365 Business Central
* SAP
* Infor
* IFS

### Core Banking Platforms

* Temenos
* Thought Machine
* Mambu
* Tuum
* SaaScada

### Other Enterprise Systems

* CRM platforms
* Office applications
* Legacy business systems
* Enterprise APIs
* FTP and SFTP integrations

## Business Benefits

Organisations use Lasernet to:

* Reduce manual document processing
* Improve operational efficiency
* Standardise document generation
* Improve customer communications
* Strengthen regulatory compliance
* Reduce ERP customisation
* Support digital transformation
* Scale document operations across multiple countries and business units

## Customer Success Examples

### Georg Jensen

Implemented Lasernet to replace paper invoice processes.

Results:

* €300,000 annual cost savings
* Three-month implementation
* Improved customer experience
* Increased operational efficiency

### Metro Bank

Implemented Lasernet with Temenos.

Results:

* 15-minute account opening process
* Improved customer acquisition
* Enhanced customer satisfaction

### Mirion Technologies

Implemented Lasernet alongside Infor LN.

Results:

* Simplified document management
* E-invoicing compliance
* Reduced manual effort
* Improved document accuracy

## Learn More

Lasernet enables organisations to transform ERP and business system data into compliant, personalised documents while managing the complete document lifecycle from generation and delivery through to archiving, governance, and retrieval.

Organisations can request a demonstration to explore product capabilities, integrations, deployment options, and industry-specific use cases.